WARRANTY INFORMATION



Our Luxury Vehicles Feature a 3 Year/36,000 Bumper to Bumper and 3 Year/100,000 Powertrain Warranties. LIMITED THREE (3) YEAR AND LIMITED (5) YEAR WARRANTY

WARRANTY INFORMATION

Westwind Coachworks (Warrantor) warrant to the FIRST REGISTERED OWNER for a period of three years or one hundred thousand (100,000) miles from the date of purchase, whichever comes first, that this product shall be free of SUBSTANTIAL DEFECTS in materials and workmanship attributable to Warrantor, under normal use and service.

Warrantor will remedy SUBSTANTIAL DEFECTS by repair, free of charge to the Owner.  Owner shall bear all expenses arising out of or relating to transporting the product to the appropriate Warranty Service location.  Performance will be completed within thirty (30) calendar days of date the product is delivered for Warranty Service pursuant to appropriate Warranty Claim Procedures.

1. To obtain warranty service please report the problem to the selling distributor within the warranty period.  All warranty service is to be performed at Warrantor’s factory or at a factory authorized warranty service location.

2. All warranty service must be authorized by Warrantor, in writing, prior to performance.  Such written authorization instructing OWNER as to where and when to deliver the product for warranty service, this will be given within five (5) working days of receipt of notification of a defect or malfunction and all other terms of this warranty have been satisfied in full.  You must make the vehicle available for examination at our request.  NOTE:  Unauthorized repairs could result in unpaid warranty by Westwind Coachworks.

3. Warranty Notice should be presented in writing via email, fax, or mail to Westwind Coachworks 2720 W. National Rd., Dayton, OH 45414, and must be postmarked on or before the date of the expiration of the appropriate warranty period.  Notice should give OWNER”S name and address, a brief description of the problem, the product model and serial number, the date of purchase, product mileage, and the name of the dealer who sold the product, the current location , and OWNER’S location for contact during regular business hours.

4. In the even Westind Coachworks warranty manager approve warranty service, you must present the vehicle for service at our factory or at the service facility we designate, and you must leave the unit at our disposal for a sufficient time to effect service.

5. All parts replaced on by a service facility must be returned to Westwind Coachworks 2720 W. National Rd, Dayton,  OH 45414.  Payment t service facility will be withheld until all parts replaced are returned.

Air/Heat Systems Pro Air 574-264-5494 Premier Products 855-881-1800 Audio/Video Kevin Murgle 417-859-7832

This Warranty DOES NOT COVER:

·Damage to the soft trim and appearance items, is such damage that is due to normal use, wear and tear, or exposure to the elements.  Including but not limited to: stones or rocks and other items hitting the glass and/or body causing cosmetic damage and/or surface corrosion are not covered.

· Accessories or parts not manufactured by Warrantor, which items include (but are not limited to); t chassis and its component pars, heaters, windows, generators, air conditioner, radio, power convertors, and batteries.  The manufacturers of these products may provide warranties covering the performance of their particular products. (See Other Warranties That May Apply)

· Products which have been altered or modified by any party other than Warrantor.

·Damage caused by misuse, neglect, negligence, or accident.  Usage of this product in a manner which is inconsistent with design intentions or inconsistent with owners’ manual directions will invalidate this warranty in regard to damage caused by or relating to such usage.  All warranty claims must be made within 30 days of the discovery of the defect if claim is made after 30 days of discovery the claim will be considered negligence and will not be covered by warranty.

·Missing spare keys or any damage caused to exterior of any chassis, after vehicle check-in sheet has been signed and returned.  Vehicle check-in sheet shall accompany all finished vehicles, regardless if Westwind Coachworks ships or Customer picks up the unit.  The Customer has up to 10 days to return this document to Westwind Coachworks via standard mail, email, or fax to have Westwind Coachworks cover any and all warranty claims on any of the items on the check list.  If Customer has not returned check-in sheet after 10 days from the receipt of vehicle, Westwind Coachworks will be automatically excluded from any obligation to fulfill warranty.

·Other expense exclusions not covered by Westwind Coachworks are as follows:  costs of loss of vehicle use, rental vehicle, interim transportation, storage, payment for loss time or pay, lost revenue or profits, lodging, meals, transportation of the vehicle to an appropriate Service Warranty Location for Service, travel costs, downtime, or any other incidental or consequential damages or expenses or inconvenience incurred while your vehicle is out of service due to warranty repair work.

·Westwind Coachworks does not warranty the base OEM vehicle, OEM paint, engine, chassis, drivetrain, suspension system, battery, tires, bus bodies or structural components built by other builders, and any other chassis components.

The following actions or events results in the automatic termination of this warranty and relieve Warrantor from any and all obligations under this warranty:

· Misuse of neglect of the product, failure to provide reasonable and essential maintenance, unauthorized alteration or modification, accident, or improper loading.

·Sale of the product through auction.

·The expiration of the warranty period (s) set out herein.

·Failure to return vehicle check-in sheet as outlined under EXPLICIT WARRANTY EXCLUSIONS.

Warrantor reserves the right to change parts and designs of its products from time to time without notice and with no obligation to make corresponding changes in its products previously manufactured.

NO PERSON SHALL BE ENTITLED TO RECOVER FORM WARRANTOR FOR ANY CONSEQUENTIAL OR INCIDENTAL DAMAGES ARISING OUT OF OR RELATING TO ANY DEFECT IN THIS PRODUCT.

ALL IMPLLIED WARRANTIES OF MERCHANTABILITY OR OF FITNESS FOR A PARTICULARE PURPOSE ARE LIMITED IN DURATION TO THE WARRANTY PERIOD OF ONE (1) YEAR FROM DATE OF FIRST PURCHASE.

This warranty gives only those legal rights specifically enumerated herein.  You may have other legal rights which vary from state to state.  Some states do not allow the exclusion or limitation of incidental or consequential damages or of the duration of implied warranties, so the above limitations may not apply to you.

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Westwind Coachworks | Over 35 Years Serving the Ground Transportation Industry

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